Smallworld Application Operations
Would you prefer not to run your Smallworld GIS in your own data centre or with your own staff?
The companies in the Smallworld Alliance offer you bespoke application and system operation services, as well as turnkey solutions ranging from support to full-service management, including hosting.
The services are scalable for companies of all sizes and comply with high security standards in accordance with ISO 27001 and the GDPR.
Managed Applications
Smallworld GIS System and Application Operations
We handle the administration and configuration for you, as well as taking responsibility for the stable operation of the system, including important updates, in your data centre or cloud environment.
Application operations
- Application administration and monitoring
- Application and user configurationApplication customisation and optimisation
- Advanced user support
- Error validation and resolution
- Import of cadastral and address data
- Regular export of GIS data to third-party systems and verification
- Release management, including updates
System operations
- Database backup
- Database maintenance, including monitoring
- Monitoring and optimisation of the system environment
- Maintenance and optimisation of system parameters
- System user configuration and permissions
- Licence management
- Synchronisation of multiple environments
- Deployment
Cloud
Smallworld GIS as Software-as-a-Service or a hosting service
To migrate your GIS to a cloud environment, we will manage the entire transition phase and the migration of your Smallworld system on your behalf. We host the Smallworld GIS for you in a professional data centre and provide the complete applications from the cloud. You can choose to use your company’s own Smallworld licences or, particularly for new customers, licences and software provision as SaaS from the Smallworld Alliance.
Transition phase
- Analysis of the Smallworld environment and optimisation of system resources
- Installation and configuration of the cloud environment on virtual servers
- Installation and migration of Smallworld GIS
Hosting the IT infrastructure
- Deployment, operation and maintenance of the cloud environment
- Choice of a German data centre or the Azure Cloud
- System management of the cloud environment
- Monitoring and optimisation of the system and cloud environment
- Contract management with the hosting provider (SLAs)
